Quick answers to common questions about the toolkit and AI tools.
Make sure you're on an up-to-date version of Chrome, Edge, Firefox, or Safari. Try a smaller or simpler file first to rule out an unusual file structure, and check that JavaScript isn't blocked by a browser extension.
The PDF, image, and Excel tools run entirely on your device, so there's nothing to gate. The AI tools call a hosted AI model through a secure backend, so a free account lets us keep that usage fair and spam-free.
Use "Forgot password?" on the login page to get a reset link emailed to you.
No, for the PDF/image/Excel toolkit β see our Privacy Policy for full details. AI tool prompts are sent to a backend only to generate your result.
Reach out via the contact page and we'll get back to you by email.